ORDRATY
Platform features
Customer apps, staff tools, delivery operations, and management software, connected in one platform for your branches.
Every interface your customers, team, and drivers use, built on the same live order data.
A branded storefront with menus, catalogs, and checkout in Arabic and English, with no marketplace commissions.
Let shoppers reorder, track deliveries, and manage loyalty rewards from their own branded app.
Set up branches, menus, pricing, and permissions, and review performance across every location.
A live order queue for kitchen, counter, and pharmacy teams to accept, prepare, and hand off orders.
Assign drivers, follow each delivery on the map, and see fleet status across all active branches.
Drivers receive assignments, navigate routes, and confirm handoffs and proof of delivery from their phones.
Management and growth
Customer data, promotions, stock, and reporting share one record, so every branch works from the same numbers.
Store customer history and preferences, then turn one-time shoppers into regulars with points and rewards.
Send targeted promotions and win-back messages by WhatsApp, SMS, email, or push notification.
Track stock levels in real time and sync availability across storefront, POS, and every warehouse.
Follow sales, delivery times, and product performance as orders come in, with dashboards for each branch.
Run several locations from one account, with branch-level menus, staff roles, and reporting.