Privacy Policy

Privacy Policy - Ordraty

1. Who We Are and What We Do

1.1 We are Ordraty, located at 3 Makram Ebaid ,Nsr City ,Cairo ,Egypt. You can contact us via phone at +201009117016 or email at info@ordraty.com. Ordraty is a business name of ISG Advertising and Media. Ordraty provides the following products and services (“Products”):

Ordraty RMS – a cloud-based restaurant management solution (RMS) including the provision of websites and KIOSKs.

Ordraty Pay – a licensed payment aggregator.

1.2 In providing the Products, Ordraty will process personal data. This document sets out how Ordraty processes personal data for both Ordraty RMS and Ordraty Pay. This includes personal data collected when you use our website (“Website”) and Products (together, “Services”).

2. What Does This Policy Cover?

2.1 Ordraty takes your personal data seriously and processes it in accordance with applicable laws and regulations. Ordraty acts as the ‘controller’ (i.e., the person responsible for deciding how your personal data is processed) and has adopted this privacy policy (“Policy”) to establish and maintain the privacy and security of your personal data. This Policy:

Sets out the types of personal data we collect about you;

Explains how and why we collect and use your personal data;

Explains how long we keep your personal data;

Explains how we will share your personal data – when, why, and with whom;

Explains the different rights and choices you have when it comes to your personal data;

Explains the security measures we apply to protect your personal data;

Explains how we may contact you and how you can contact us.

2.2 By accepting this Policy and submitting any personal data to us, you agree that we may collect, use, disclose, and retain such data in accordance with this Privacy Policy, and as permitted or required by law. If you do not agree with these terms, please do not accept them or provide any personal data to us.

2.3 Please note that we will not be able to respond to you, provide the relevant Services to you, or deal with your inquiries unless you provide us with the required personal data as set out or referred to in this Privacy Policy, unless we indicate the supply of the personal data is optional.

3. What Personal Data Do We Collect About You and How Do We Collect It?

3.1 We collect the content, communications, and other information you provide when you use our Services, including when you sign up for an account (if relevant) or communicate with us, including by email. This includes your name, email address, phone number, name of your business (where relevant), location/country, and payment information (where relevant).

3.2 We also collect additional, specific personal data depending on the Products you are using:

For Ordraty Pay, we need to carry out customer due diligence and KYC, which includes the collection and processing of the following information:

ID Validation: ID number, place of issue, expiry date, date of issue.

Business Registration Validation: Business registration number, national unified number, entity name, issue date, expiry date, type of activity, place of issue, owner name, manager name.

4. How Do We Use Your Personal Data?

4.1 We use your personal data to provide, maintain, and improve our Services, including to:

Process transactions and send you related information, including purchase confirmations and invoices;

Provide customer support and respond to your inquiries;

Communicate with you about products, services, offers, promotions, and events, and provide other news and information we think will be of interest to you;

Monitor and analyze trends, usage, and activities in connection with our Services;

Personalize and improve the Services, including providing content, features, or advertisements that match your interests and preferences;

Facilitate contests, sweepstakes, and promotions, and process and deliver entries and rewards;

Carry out any other purpose for which the information was collected.

5. How Do We Share Your Personal Data?

5.1 We may share your personal data with:

Service providers who need access to such information to carry out work on our behalf;

Law enforcement agencies, regulators, and other parties for legal reasons;

Other parties in connection with a business transaction, such as a merger, sale of assets, or acquisition.

6. Your Rights and Choices

6.1 You have the right to:

Access and receive a copy of your personal data;

Correct any inaccurate or incomplete personal data;

Delete your personal data;

Object to or restrict the processing of your personal data;

Withdraw your consent at any time.

7. Security Measures

7.1 We apply appropriate security measures to protect your personal data from unauthorized access, use, or disclosure.

8. Contact Us

8.1 If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [Insert Contact Information].

Ordraty.com offers a comprehensive suite of features designed to streamline restaurant management and enhance customer experience. The platform provides a cloud-based restaurant management solution (RMS) that includes tools for order management, inventory tracking, and sales analytics. With Ordraty RMS, restaurant owners can easily manage their operations from a single dashboard, ensuring efficiency and accuracy. Additionally, the platform supports the creation of custom websites and KIOSKs, allowing restaurants to maintain a strong online presence and offer convenient ordering options to their customers.

Ordraty also offers Ordraty Pay, a licensed payment aggregator that simplifies the payment process for both customers and restaurant owners. This feature ensures secure and seamless transactions, supporting various payment methods to cater to diverse customer preferences. By integrating Ordraty Pay with the RMS, restaurants can manage their finances more effectively and provide a smooth payment experience. Overall, Ordraty.com combines robust management tools with innovative payment solutions to help restaurants thrive in a competitive market.

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